Service and maintenance

The following measures guarantee a long life of your Inogen One and optimal operation.

Weekly maintenance

Your Inogen One device needs mostly cleaning and some obvious prevention in order to remain best. Make sure your Inogen remains always clean and dustfree.

  • Wipe the case with a damp cloth and a mild dishwashing detergent. Avoid strong chemicals.
  • Clean the particle filters weekly or more often if you are in a dusty environment. Use water and a mild dishwashing detergent. Let the filters dry in the air.

Take care of the batteries

  • Use only original batteries
  • Make sure your batteries remain dry
  • Your batteries function best in a temperature between 5 and 35 ˚C
  • Store your batteries in a cool and dry place and with a charge of about 40-50% 
  • Use your batteries at least once every 3 months
  • If you have more than one battery, provide them with a label and make sure you use all batteries regularly

Choice of your nasal canula

  • Replace your canula regularly; our advise is to replace it every 2 weeks
  • Select a soft quality so it gives you more comfort while using it
  • The maximum length for your canula with a portable device  is 7,5 meter, but chose the length that suits your need best
  • Select a high quality canula that allows a high oxygen flow, at least 5 liters a minute

Periodical controle and maintenance

It is good for the lifespan of your Inogen One if your device is regularly professionally monitored and maintained. Our periodic inspection and maintenance covers:

  • Reading and analyzing diagnostic data
  • Checking the oxygen level
  • Run a software update if available
  • Checking all vital components *
  • Cleaning of the device
  • Replacing filters

* It is possible that vital parts may need to be replaced. If this is the case, we will contact you if there are any extra charges.

Weekly maintenance

Your Inogen One device needs mostly cleaning and some obvious prevention in order to remain best. Make sure your Inogen remains always clean and dustfree.

  • Wipe the case with a damp cloth and a mild dishwashing detergent. Avoid strong chemicals.
  • Clean the particle filters weekly or more often if you are in a dusty environment. Use water and a mild dishwashing detergent. Let the filters dry in the air.

Take care of the batteries

  • Use only original batteries
  • Make sure your batteries remain dry
  • Your batteries function best in a temperature between 5 and 35 ˚C
  • Store your batteries in a cool and dry place and with a charge of about 40-50% 
  • Use your batteries at least once every 3 months
  • If you have more than one battery, provide them with a label and make sure you use all batteries regularly

Choice of your nasal canula

  • Replace your canula regularly; our advise is to replace it every 2 weeks
  • Select a soft quality so it gives you more comfort while using it
  • The maximum length for your canula with a portable device  is 7,5 meter, but chose the length that suits your need best
  • Select a high quality canula that allows a high oxygen flow, at least 5 liters a minute

Periodical controle and maintenance

It is good for the lifespan of your Inogen One if your device is regularly professionally monitored and maintained. Our periodic inspection and maintenance covers:

  • Reading and analyzing diagnostic data
  • Checking the oxygen level
  • Run a software update if available
  • Checking all vital components *
  • Cleaning of the device
  • Replacing filters

* It is possible that vital parts may need to be replaced. If this is the case, we will contact you if there are any extra charges.

Choose freedom with Inogen One

Conec Care is an official dealer of Inogen. We rent and sell  Inogen in the whole of Europa and through our sister companies also in Canada, USA, Mexico and South America. you can visit us on request, but we love to come to you for a demo.

Call us on 085 48 99 400 for an appointment or for more information. Read something first? Ask for our information kit.

Read something first? Ask for our information kit.